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Big Blue Embraces Social Media PDF Print E-mail

IBM has been encouraging social networking among its employees with in-house versions of Web 2.0 hits such as Facebook and Twitter

 Let's say you're a big Facebook user. One day you get an e-mail from your company. It invites you to an in-house social network, a Facebook for just you and your colleagues. Do you sign up? What about if you learn your boss is on the site? Do you "friend" her? Will you let her see those vacation pictures from Club Med?

Social networks in the corporate world involve very different dynamics, and scientists at IBM (IBM) Research's Collaborative User Div. in Cambridge, Mass., are learning all about them. Over the past two years, IBM has been busily launching in-house versions of Web 2.0 hits. "We're trying to see how things that are hot elsewhere can be fit for business," says Irene Greif, an IBM Fellow who heads up Collaborative User Experience.

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